From the moment we set our feet on the ground in Puerto Vallarta we have been blown way by the exceptional service and attention to detail Casa Velas prides themselves for. We have LOVED every moment and we will be returning most definitely! We were particularly impressed with Mario and Sergio in the front lobby and all the bellboys who went above and beyond. We adore Freddy at the pool bar and Leonel and Jorge at Emiliano's. Everyone made this trip so memorable! Special thanks to Saulo and Alam for making our renewal ceremony so beautiful! Thank you Casa Velas for our favourite trip!!! See you again!

Just returned from a fabulous week vacation with you! Food and staff were excellente! Thank you to Colleen, Catalina, Maura, Pablo, Hector, Beny, and Edgar especially! Stefano helped organize any outings we would be interested in doing. Would return in a heartbeat! Close to airport and attractions. Enjoyed the sunset sail at the nearby Marina and Dinners @ the Beach Club and sister resort as well. 5 stars!

Great service, beautiful hotel, awesome food & the best place to relax...

We have really enjoyed our vacation at Casa Velas again, the staff everywhere in the hotel is so hospitable, helpful and fun. Thank you. Sincerely